To submit a change of inventory provider:
During Onboarding, an Implementation Specialist initially works with your inventory provider to setup New and/or Used inventory feeds to your dealer review page. If you change inventory providers, please send an email to firstname.lastname@example.org with:
• Your dealership name
• The name of your new inventory provider
• The effective date of the change.
Or, if you prefer, please call our Support Line at 800-266-9455 x 0 and we can begin the process for you over the phone.
To update vehicles or information in the feed shown on your dealer review page:
Our system receives your inventory file directly from your inventory provider, and the information is posted exactly as we receive it. If there is information that needs to be updated, please do so through your inventory provider, as we do not have the ability to edit any part of the file that we receive. Once the inventory file has been updated by your provider, they will need to send us a new file. We update our files nightly, so if a change is made on Monday and a new file is sent that same day, the change should be reflected the following day, Tuesday.