DealerRater Panel

Social Marketing: Create Lead Responses

Social Marketing: Settings – Create Lead Responses

Compose and store a bank of common responses you can reuse to quickly reply to Twitter leads.

To utilize these features, your dealership’s Social Media accounts will need to be connected to the tool; find steps for connecting your Social Media accounts here.

Steps to create lead responses:

  1. Log in to your Dealer Panel with an account which has administrative access for your dealership.
  2. Select “Social Marketing” from the “360 Panel” heading in the navigation bar along the top of the Dealer Panel; you will be directed into your “Social Marketing” platform.
  3. Select “Settings” and “Lead Responses” on the left-hand menu.
  4. Click “Add”
  5. Enter the response you’d like to save. These responses are limited to 100 characters to ensure the tool can include the Twitter username of the person you are responding to.
  6. Select ‘Save’ and your response will be available for use

Feedback and Knowledge Base

Still need help? || Contact DealerRater Support
(800) 266-9455