To respond to any review:
- Click on the “Respond” button within a single review card or click on the “View Details” link.
- DealerRater reviews can be responded to either privately or publicly
- Cars.com, Facebook, and Google reviews can only be responded to publicly
- Google and Cars.com reviews can only be responded to once, however, DealerRater and Facebook reviews can be responded to as many times as you’d like
If a review has already been responded to, the review card will display ‘1 response’.