DealerRater Panel

Reviews Page Video Tutorial

Responding to reviews just got easier! 
You can now view and respond to your DealerRater, Cars.com, Google, and Facebook reviews all from the same page, without having to login to each source every time. The ability to respond to reviews from these four sources in one place is unique to DealerRater Connections and something no other provider can offer!

To learn more about how our new reviews interface works, please watch this short tutorial:




To respond to any review:

  • Click on the “Respond” button within a single review card or click on the “View Details” link.
  • DealerRater reviews can be responded to either privately or publicly
  • Cars.com, Facebook, and Google reviews can only be responded to publicly
  • Google and Cars.com reviews can only be responded to once, however, DealerRater and Facebook reviews can be responded to as many times as you’d like

If a review has already been responded to, the review card will display ‘1 response’.

See also: 

How to respond to a review 

Feedback and Knowledge Base

Still need help? || Contact DealerRater Support
help@dealerrater.com
(800) 266-9455