Consumer Satisfaction Award Press Release Template
DealerRater Recognizes [INSERT DEALER NAME] with a Consumer Satisfaction Award
Dealership among top auto dealers in [INSERT MARKET] who demonstrate excellent customer service, as rated by online consumer reviews
FOR IMMEDIATE RELEASE
[INSERT CITY], [INSERT STATE] (INSERT DATE) – [INSERT DEALER NAME] has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.
“We’d like to congratulate [INSERT DEALER NAME] and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that [INSERT DEALER NAME] stands out amongst its peers in [INSERT MARKET].”
[INSERT DEALER NAME] has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting [INSERT DEALER’S NAME AND DEALER-PAGE] will find a “2020 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high-quality dealership.
[INSERT DEALER QUOTE]
DealerRater features nearly five million dealer reviews and has a reachable audience of more than 32 million car shoppers each month. “Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” says Oldershaw. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
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Include dealership boilerplate.
[Dealer Rep’s Email]
[Dealer Rep’s Phone Number]