DealerRater Panel

ServiceEngage Overview

ServiceEngage Overview


With DealerRater’s ServiceEngage, you’ll be able to improve the visibility of your service center to attract new customers, including your recent sales customers.

Here are some of the key features of ServiceEngage:

Enhanced Service Profile on DealerRater
Light up your service center page for higher SEO and engage visitors with special offers, easy appointment scheduling and more.

With your dedicated service profile, you’ll be able to add a separate ‘About Us’ message, photos, amenities, and web links. Click here to view how to add or update photos to your service center page.

You will also have the ability to display your COVID-19 badging and messaging directly on your service profile. For more on how to set this up, view our COVID-19 Response Messaging article.


Priority Placement in Search Results
ServiceEngage customers will also see their service centers rank higher in search results when customers are looking on both DealerRater and Cars.com. Your service center will be called out with a special “DealerRater Certified Service Center” badge and customers will also have the ability to filter their results by ServiceEngage dealerships.


Appointment Scheduling
On both DealerRater and Cars.com, allow your customers to conveniently request appointment times at your service center. You can allow them to request a specific time, or link them directly to a dedicated appointment scheduler on your website. To learn how to set this up, click here.

Additional Features
Connect with new and former customers through special offers, recall alerts, and automated service reminders. Setting up your special offers is very easy and you can learn how to do that in this article.

To see examples of different special offers or coupons you can display, click here.


If at any point, you have questions on how to best utilize your ServiceEngage service profile, you can always reach out to us at help@dealerrater.com. We’re here to help! 

Feedback and Knowledge Base

Still need help? || Contact DealerRater Support
help@dealerrater.com
(800) 266-9455