DealerRater Panel

Private Responses to Positive Reviews

Private Responses to Positive Reviews


Dear (Username),

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at ___________, enjoy that ride!

Sincerely,

(contact name)

(title)
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Dear (Username),

Congratulations on your new (make/model)! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that ________ and _________ know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new (make/model)!

Sincerely,

(contact name)

(title)

__________________________________________________________________________________________________________________________________________________________

Dear (Username),

Thank you for taking the time to share your comments and feelings about ___________. (He/She) is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

Sincerely,

(contact name)

(title)

__________________________________________________________________________________________________________________________________________________________

Dear (Username),

On behalf of the (dealer name) team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new (make/model) in the future.

Sincerely,

(contact name)

(title)


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Dear (Username),

We’re glad that _________ was able to address your purchasing needs and to place you in a (make/model) that met your specifications. We appreciate you choosing (dealer name) as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new (make/model)! Please come back and see us again soon!

Sincerely,

(contact name)

(title)

__________________________________________________________________________________________________________________________________________________________

Dear (Username),

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

Sincerely,

(contact name)

(title)





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