Your Dealer Panel Dashboard provides you with at-a-glance information about your dealership’s performance on DealerRater with widgets containing a preview of your data. The widgets also serve as quick links to the most used and necessary sections of the Dealer Panel, to help you maximize your success on DealerRater.
A preview of the data available to you on your dashboard is listed below:
The breakdown of your widgets are:
Recent Activity: This widget will display information on your dealership's most recent activity, including recent leads, when your overall rating goes up, if your employees become Certified, and data around your review volume. Don’t be surprised if this widget changes from login to login - our goal is to show you relevant information based on your most recent dealership activity.
Engagement Activity: The top-middle widget will show you data around dealership engagement. This includes when your employees are using LotShot to engage their customers, asking if your employee list is up-to-date, and whether or not your employees are completed our Certified Employee trainings. Similar to Recent Activity, this widget will change from time-to-time to help drive engagement to maximize your success on DealerRater.
Review Responses: This widget will help you better understand the rate at which you are responding to reviews.
Reviews: This widget will communicate the breakdown of your recent reviews between positive/negative and sales/service.
: This widget will show you where your review volume is coming from. Organic reviews are any reviews where a consumer finds your DealerRater, Google, Facebook, or Cars.com
pages and choose to write a review. LotShot or ReviewBuilder will be any reviews that are submitted as a direct result of a LotShot or ReviewBuilder request. Not sure what LotShot or ReviewBuilder is? This widget will help you understand that as well.
Reviews By Website
: Did you know that you can connect your Google, Facebook, and Cars.com
pages to your DealerRater account? This widget will help you understand which website your review volume is coming from.
Competition: We all deal with competition and it’s important to understand how your dealership measures up to your nearest competitors. This widget will help you do exactly this.
: Use this widget to better understand how your employees are performing overall.