Schedule an Appointment
As a participant in our ServiceEngage program, you have the ability to feature a “Schedule an Appointment” button on your DealerRater Service Center page. This button can either direct consumers back to your website so they may schedule an appointment directly with you, or can display a form which may be filled out and an emailed to a contact of your at your dealership. To set up this feature, please follow the steps below:
1. Log in to your Dealer Panel with an account which has administrative access for your dealership.
2. Select “Dealer Info” from the “Profile” Heading in the navigation bar along the top of the Dealer Panel
3. Scroll down to the “Service Center: Schedule an Appointment” heading,
4. Choose whether you would like for the “Schedule an Appointment” button to submit a form to your dealership, or to link directly to an appointment scheduling page on your website.
a. If you have chosen to have the button link to a webpage, then you will need to enter the URL for the desired webpage in the field provided.
b. If you have chosen to have a form submitted to your dealership, you will want to make sure that at least one employee at your dealership is set up to receive Service Requests in the 'Notify me when...' section of their Employee Profile. You can view instructions for editing employee profiles, including contact settings, here: http://dealerrater.uservoice.com/knowledgebase/articles/741429