DealerRater Panel

All articles

← Knowledge Base

  1. 360 Reputation Management Webinar: Register

  2. 360Connect Program Overview

  3. 360Connect Updating Mentions Searches

  4. 360Connect: Dashboard

  5. 360Connect: Executive Reports and Daily Alerts

  6. 360Connect: Listings

  7. 360Connect: Mentions

  8. 360Connect: Respond to Facebook + Google reviews

  9. 360Connect: Reviews

  10. 5 Easy Steps to Get Started (slides only)

  11. Adding a New Administrator for your Account

  12. Adding to or Updating the Dealer Photo Gallery

  13. Admin Guide for Your DealerRater Drivers Ed Class

  14. All DealerRater Webinars: Register

  15. AudienceNetwork Overview

  16. AutoTrader Review Syndication

  17. Basic Listing: How to Manage Employee Profiles

  18. Basic Listing: How to Respond to a Review

  19. Basic Listing: LotShot

  20. Basic Listing: Update Dealership Information

  21. Cars.com Review & Employee Profile Syndication

  22. Certified Employee Program

  23. CertifiedEssentials Overview

  24. Consumer Satisfaction Award FAQ

  25. Consumer Satisfaction Award Recipient Information

  26. Consumer Satisfaction Award: Overview

  27. CU Direct (CUDL) Review Syndication

  28. Customer Said They Wrote a Review, but I Don't See It

  29. Customize Your ReviewBuilder Requests

  30. Dealer of the Year Award Program: Overview

  31. Dealer of the Year Award Recipient Information

  32. Dealer of the Year Award Winner Annoucement webinar (recording)

  33. Dealer of the Year FAQ

  34. Dealer Panel > Reporting > Certified Employee

  35. Dealer Panel: 360 Panel & Dashboard

  36. Dealer Panel: Dashboard

  37. Dealer Panel: Profile > Advertising

  38. Dealer Panel: Profile > Amenities

  39. Dealer Panel: Profile > Classifieds

  40. Dealer Panel: Profile > CRM Contacts

  41. Dealer Panel: Profile > Dealer Info

  42. Dealer Panel: Profile > Dealer Photos

  43. Dealer Panel: Profile > Employee Profiles

  44. Dealer Panel: Profile > Special Offers

  45. Dealer Panel: Reporting > Competition

  46. Dealer Panel: Reporting > Employees Report

  47. Dealer Panel: Reporting > LotShot

  48. Dealer Panel: Reporting > ReviewBuilder

  49. Dealer Panel: Reporting > Reviews Report

  50. Dealer Panel: Resources

  51. Dealer Panel: Reviews > All Reviews

  52. Dealer Panel: Reviews > LotShot

  53. Dealer Panel: Reviews > ReviewBuilder

  54. Dealer Panel: Tools > API Access

  55. Dealer Panel: Tools > Email Templates

  56. Dealer Panel: Tools > Images & Widgets

  57. Dealer Panel: Tools > Leads & Connections

  58. Dealer Panel: Tools > Online Store

  59. Dealer Panel: Tools > ReviewShare Setup

  60. Dealer Panel: Tools > Service Reminder Emails

  61. Dealer Panel: Tools > Social Media Setup

  62. Dealer Panel: Tools > Testimonial Setup

  63. Dealer Website Review Syndication (Testimonial Feed)

  64. DealerRater Access Levels Explained

  65. DealerRater Advertising Specifications and Requirements

  66. DealerRater Basic Listing Overview

  67. DealerRater Connections Virtual Onboarding Webinar

  68. DealerRater Connections: FAQ

  69. DealerRater Connections: Pre-Onboarding Checklist

  70. DealerRater Connections: Troubleshooting

  71. DealerRater Email Alerts FAQ

  72. DealerRater Employee Ratings Explained

  73. DealerRater For Dealers App

  74. DealerRater for Dealers App Quick Start Guide

  75. DealerRater Frequently Asked Questions

  76. DealerRater In-store Review Solicitation Tool

  77. DealerRater Logos for Your Dealer’s Website

  78. DealerRater ReviewShare: FAQ

  79. DealerRater Solutions Product Comparison

  80. Double Digit Sales Increases with Online Reviews

  81. E-Book: Improving Reputation and Sales

  82. E-Book: The Impact of Negative Reviews

  83. Employee Directory Listings for Your Dealer’s Website

  84. Employee Profile Bulk Upload Form

  85. Employee Profiles on Cars.com

  86. Facebook Review Syndication (Reviews App + Wall Post Tool)

  87. Get Started with DealerRater (Drivers Ed video - 5 min)

  88. Get Started with DealerRater (video - 5 min)

  89. How Does ReviewBuilder Work?

  90. How Employee Reviews Increase Dealership Sales

  91. How to Access DealerRater Award Assets

  92. How to Add a New Employee

  93. How to Add or Update Photos for your Service Center Page

  94. How to Add or Update Special Offers

  95. How to Add Service or Parts Employees

  96. How to Claim Your Dealership with Basic Listing Access

  97. How to Edit an Existing Employee Profile

  98. How to Edit Employee Profile Access

  99. How to Handle a Negative DealerRater Review

  100. How to Improve Your Dealership's Score

  101. How to Install Facebook Reviews and Inventory Applications

  102. How to Install the Facebook Page Wall Tool

  103. How to Optimize Your DealerRater Setup for Employee Connections

  104. How to Order Dealer Award Trophies

  105. How to order Service-Specific Point of Sale Materials

  106. How to Remove an Employee Profile

  107. How to Remove Reviews from a Previous Ownership from Your DealerRater Page

  108. How to Report a Review for a Terms of Use Violation

  109. How to Resend an Employee Account Activation Email

  110. How To Reset Your Password

  111. How to send a Private Response to a DealerRater Review

  112. How to send a Public Response to a DealerRater Review

  113. How to Set Up LotShot Access for Dealership Employees

  114. How to Setup DealerRater ReviewShare for 3rd Party Review Sites

  115. How to Setup the Schedule an Appointment Feature

  116. I am trying to connect Google My Business, but it says I need to have a Google+ account

  117. I cannot (or prefer not to) download the app, can I still receive connections and use my employee tools?

  118. I'm a Certified Employee, how do I get login access?

  119. Infographic: Driving Traffic from the Living Room to the Showroom

  120. Instructions for Editing a DealerRater Review

  121. Instructions for Posting a DealerRater Review

  122. Kelley Blue Book (KBB) Review Syndication

  123. LotShot Error Message Troubleshooting

  124. LotShot Overview

  125. Private Responses to Negative Reviews

  126. Private Responses to Positive Reviews

  127. Public Responses to Negative Reviews

  128. Public Responses to Positive Reviews

  129. Reasons for Reporting a Review

  130. Request a review from past customers (email template)

  131. Requesting a DealerRater Review

  132. Response Templates - Asking a reviewer to edit their review

  133. Review for Employees Who Have Changed Dealerships

  134. ReviewBuilder FAQ

  135. Reviews from Previous Ownership Showing on Your DealerRater Page

  136. Reviews Page Video Tutorial

  137. Salesperson Connect

  138. ServiceEngage Overview

  139. ServiceEngage: Special Offer Examples

  140. Social Marketing: Add Interesting Content

  141. Social Marketing: Analytics

  142. Social Marketing: Compose a Google Post

  143. Social Marketing: Compose a Post

  144. Social Marketing: Compose an Instagram Post

  145. Social Marketing: Connect Accounts

  146. Social Marketing: Content

  147. Social Marketing: Create Lead Responses

  148. Social Marketing: Create Lead Searches

  149. Social Marketing: Customer Posts

  150. Social Marketing: Leads

  151. Social Marketing: My Google Posts is disabled

  152. Social Marketing: My Posts

  153. Social Marketing: November 2017 Updates (video)

  154. Social Marketing: Overview

  155. Staff Orientation Webinar: Register

  156. Star Series: Tips for a Stand-Out Employee Profile

  157. Star Series: Tips for Capturing a LotShot Moment

  158. Steps to edit a review

  159. Supported DMS Systems

  160. Testimonial Feed for Your Dealer’s Website

  161. Testimonial Feed Settings

  162. Tips for Building Reviews

  163. Topic 1: Dealer Profile Page

  164. Topic 2: Employee Profiles

  165. Topic 3: Employee Tools

  166. Topic 4: Review Collection Strategies

  167. Topic 5: Leveraging the Power of your Reviews

  168. Topic 6: 360 Connect

  169. Update Dealership Listing & Contact Information

  170. Update Your Dealership Inventory

  171. User Panel: Connection Details

  172. User Panel: Dashboard

  173. User Panel: LotShot

  174. User Panel: LotShot Message Details

  175. User Panel: My Connections

  176. User Panel: My Profile

  177. User Panel: My Reviews

  178. User Panel: Resources > Training Videos

  179. User Panel: Resources > Update Password

  180. User Panel: Review Details

  181. Virtual Onboarding Webinar Signup

  182. Webinar Recording: Putting the Personal Back in Your Personnel

  183. Welcome to DealerRater Connections!

  184. Welcome Your Staff to DealerRater Connections (email template)

  185. What Determines a Dealership's Ranking on a Directory Page?

  186. What information is included on the Connection Details page?

  187. What is DealerRater Connections? (intro video - 2 min)

  188. What to do if the wrong employees are tagged on a review?

  189. Why are Negative Reviews Appearing in my Testimonial Feed?

  190. Why Didn't My Dealership Win a Dealer of the Year Award?

  191. Why do Cars.com and DealerRater Require That Reviews Contain a Minimum of 25 Words?

Feedback and Knowledge Base

(thinking…)
Still need help? || Contact DealerRater Support
help@dealerrater.com
(800) 266-9455