DealerRater Panel

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  1. 360Connect Program Overview

  2. 360Connect Updating Mentions Searches

  3. 360Connect: Dashboard

  4. 360Connect: Executive Reports and Daily Alerts

  5. 360Connect: Listings

  6. 360Connect: Mentions

  7. 360Connect: Respond to Facebook + Google reviews

  8. 360Connect: Reviews

  9. 5 Easy Steps to Get Started (slides only)

  10. Adding a New Administrator for your Account

  11. Adding to or Updating the Dealer Photo Gallery

  12. Adding your DealerRater staff and testimonial widgets to your CDK website

  13. AudienceNetwork Overview

  14. Basic Listing: How to Manage Employee Profiles

  15. Basic Listing: How to Respond to a Review

  16. Basic Listing: LotShot

  17. Basic Listing: Update Dealership Information

  18. Review & Employee Profile Syndication

  19. Certified Employee Program

  20. CertifiedEssentials Overview

  21. Consumer Satisfaction Award FAQ

  22. Consumer Satisfaction Award Press Release Template

  23. Consumer Satisfaction Award Recipient Information

  24. Consumer Satisfaction Award Social Media Templates

  25. Consumer Satisfaction Award: Overview

  26. CU Direct (CUDL) Review Syndication

  27. Customer Said They Wrote a Review, but I Don't See It

  28. Dealer of the Year Award Program: Overview

  29. Dealer of the Year Award Recipient Information

  30. Dealer of the Year FAQ

  31. Dealer of the Year Press Release Template

  32. Dealer of the Year Social Media Templates

  33. Dealer Panel > Reporting > Certified Employee

  34. Dealer Panel: 360 Panel & Dashboard

  35. Dealer Panel: Dashboard

  36. Dealer Panel: Email Templates

  37. Dealer Panel: Profile > Advertising

  38. Dealer Panel: Profile > Amenities

  39. Dealer Panel: Profile > CRM Contacts

  40. Dealer Panel: Profile > Dealer Info

  41. Dealer Panel: Profile > Dealer Photos

  42. Dealer Panel: Profile > Employee Profiles

  43. Dealer Panel: Profile > Special Offers

  44. Dealer Panel: Reporting > Competition

  45. Dealer Panel: Reporting > Employees Report

  46. Dealer Panel: Reporting > LotShot

  47. Dealer Panel: Reporting > ReviewBuilder

  48. Dealer Panel: Reporting > Reviews Report

  49. Dealer Panel: Reviews > All Reviews

  50. Dealer Panel: Reviews > LotShot

  51. Dealer Panel: Reviews > ReviewBuilder

  52. Dealer Panel: Tools > API Access

  53. Dealer Panel: Tools > Images & Widgets

  54. Dealer Panel: Tools > Leads & Connections

  55. Dealer Panel: Tools > Online Store

  56. Dealer Panel: Tools > Service Reminder Emails

  57. Dealer Panel: Tools > Social Media Setup

  58. Dealer Panel: Tools > Testimonial Setup

  59. Dealer Website Review Syndication (Testimonial Feed)

  60. DealerRater Access Levels Explained

  61. DealerRater Advertising Specifications and Requirements

  62. DealerRater Basic Listing Overview

  63. DealerRater Connections: FAQ

  64. DealerRater Connections: Pre-Onboarding Checklist

  65. DealerRater Connections: Troubleshooting

  66. DealerRater Email Alerts FAQ

  67. DealerRater Employee Ratings Explained

  68. DealerRater Enhanced Listing

  69. DealerRater For Dealers App

  70. DealerRater for Dealers App Quick Start Guide

  71. DealerRater Frequently Asked Questions

  72. DealerRater In-store Review Solicitation Tool

  73. DealerRater Logos for Your Dealer’s Website

  74. DealerRater Solutions Product Comparison

  75. Double Digit Sales Increases with Online Reviews

  76. E-Book: Improving Reputation and Sales

  77. E-Book: The Impact of Negative Reviews

  78. Employee Directory Listings for Your Dealer’s Website

  79. Employee Profile Bulk Upload Form

  80. Employee Profiles on

  81. Everything you need to know about AutoResponse

  82. Facebook Review Syndication (Reviews App + Wall Post Tool)

  83. Get Started with DealerRater (Drivers Ed video - 5 min)

  84. Get Started with DealerRater (video - 5 min)

  85. How Does ReviewBuilder Work?

  86. How Employee Reviews Increase Dealership Sales

  87. How to Access Your DealerRater Award Assets

  88. How to Add a New Employee Profile

  89. How to Add or Update Photos for your Service Center Page

  90. How to Add or Update Special Offers

  91. How to Claim Your Dealership with Basic Listing Access

  92. How to Customize Your ReviewBuilder Requests

  93. How to Customize Your Testimonial Feed Settings

  94. How to Edit an Existing Employee Profile

  95. How to Edit Employee Profile Access

  96. How to Handle a Negative DealerRater Review

  97. How to Improve Your Dealership's Score

  98. How to Install the Facebook Page Wall Tool

  99. How to Install the Facebook Testimonials and Classifieds Apps

  100. How to Install the Testimonial Feed on Your Dealer Website

  101. How to move reviews from your old dealership page to a newly created one

  102. How to Optimize Your DealerRater Setup for Employee Connections

  103. How to order Service-Specific Point of Sale Materials

  104. How to Remove an Employee Profile

  105. How to Remove Reviews from a Previous Ownership from Your DealerRater Page

  106. How to Report a Review for a Terms of Use Violation

  107. How to Resend an Employee Account Activation Email

  108. How To Reset Your Password

  109. How to respond to a review on DealerRater

  110. How to Set Up LotShot Access for Dealership Employees

  111. How to Setup the Schedule an Appointment Feature

  112. I am trying to connect Google My Business, but it says I need to have a Google+ account

  113. I cannot (or prefer not to) download the app, can I still receive connections and use my employee tools?

  114. I'm a Certified Employee, how do I get login access?

  115. Infographic: Driving Traffic from the Living Room to the Showroom

  116. Instructions for Editing a DealerRater Review

  117. Instructions for Posting a DealerRater Review

  118. Kelley Blue Book (KBB) Review Syndication

  119. LotShot Error Message Troubleshooting

  120. LotShot Overview

  121. LotShot Tutorial

  122. Private Responses to Negative Reviews

  123. Private Responses to Positive Reviews

  124. Public Responses to Negative Reviews

  125. Public Responses to Positive Reviews

  126. Request a review from past customers (email template)

  127. Requesting a DealerRater Review

  128. Response Templates - Asking a reviewer to edit their review

  129. Review for Employees Who Have Changed Dealerships

  130. Review Integrity

  131. ReviewBuilder FAQ

  132. Reviews from Previous Ownership Showing on Your DealerRater Page

  133. Reviews Page FAQs

  134. Reviews Page Video Tutorial

  135. Salesperson Connect

  136. ServiceEngage Overview

  137. ServiceEngage: Special Offer Examples

  138. Social Marketing: Add Interesting Content

  139. Social Marketing: Analytics

  140. Social Marketing: Compose a Google Post

  141. Social Marketing: Compose a Post

  142. Social Marketing: Compose an Instagram Post

  143. Social Marketing: Connect Accounts

  144. Social Marketing: Content

  145. Social Marketing: Create Lead Responses

  146. Social Marketing: Create Lead Searches

  147. Social Marketing: Customer Posts

  148. Social Marketing: Leads

  149. Social Marketing: My Google Posts is disabled

  150. Social Marketing: My Posts

  151. Social Marketing: November 2017 Updates (video)

  152. Social Marketing: Overview

  153. Social Referrals Overview

  154. Star Series: Tips for a Stand-Out Employee Profile

  155. Star Series: Tips for Capturing a LotShot Moment

  156. Steps to edit a review

  157. Supported DMS Systems

  158. Tips for Building Reviews

  159. Topic 1: Dealer Profile Page

  160. Topic 2: Employee Profiles

  161. Topic 3: Employee Tools

  162. Topic 4: Review Collection Strategies

  163. Topic 5: Leveraging the Power of your Reviews

  164. Topic 6: 360 Connect

  165. Update Dealership Listing & Contact Information

  166. Update Your Dealership Inventory

  167. User Panel: Connection Details

  168. User Panel: Dashboard

  169. User Panel: LotShot

  170. User Panel: My Connections

  171. User Panel: My Profile

  172. User Panel: My Reviews

  173. User Panel: Resources > Training Videos

  174. User Panel: Resources > Update Password

  175. User Panel: Review Details

  176. Using DealerRater’s COVID-19 Response Messaging

  177. Webinar Recording: Putting the Personal Back in Your Personnel

  178. Welcome to DealerRater Connections!

  179. Welcome Your Staff to DealerRater Connections (email template)

  180. What Determines a Dealership's Ranking on a Directory Page?

  181. What information is included on the Connection Details page?

  182. What is DealerRater Connections? (intro video - 2 min)

  183. What to do if the wrong employees are tagged on a review?

  184. Why are Negative Reviews Appearing in my Testimonial Feed?

  185. Why Didn't My Dealership Win a Dealer of the Year Award?

  186. Why do and DealerRater Require That Reviews Contain a Minimum of 25 Words?

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