DealerRater Panel

All articles

← Knowledge Base

  1. 360Connect Program Overview

  2. 360Connect Updating Mentions Searches

  3. 360Connect: Dashboard

  4. 360Connect: Executive Reports and Daily Alerts

  5. 360Connect: Listings

  6. 360Connect: Mentions

  7. 360Connect: Respond to Facebook + Google reviews

  8. 360Connect: Reviews

  9. 5 Easy Steps to Get Started (slides only)

  10. A Special Message for Dealer Award Winners

  11. Adding a New Administrator for your Account

  12. Adding to or Updating the Dealer Photo Gallery

  13. Adding your DealerRater staff and testimonial widgets to your CDK website

  14. AudienceNetwork Overview

  15. Basic Listing: How to Manage Employee Profiles

  16. Basic Listing: How to Respond to a Review

  17. Basic Listing: LotShot

  18. Basic Listing: Update Dealership Information

  19. Cars.com Review & Employee Profile Syndication

  20. Certified Employee Program

  21. CertifiedEssentials Overview

  22. Consumer Satisfaction Award FAQ

  23. Consumer Satisfaction Award Press Release Template

  24. Consumer Satisfaction Award Recipient Information

  25. Consumer Satisfaction Award Social Media Templates

  26. Consumer Satisfaction Award: Overview

  27. CU Direct (CUDL) Review Syndication

  28. Customer Said They Wrote a Review, but I Don't See It

  29. Dealer of the Year Award Program: Overview

  30. Dealer of the Year Award Recipient Information

  31. Dealer of the Year FAQ

  32. Dealer of the Year Press Release Template

  33. Dealer of the Year Social Media Templates

  34. Dealer Panel: 360 Panel & Dashboard

  35. Dealer Panel: Dashboard

  36. Dealer Panel: Dealer Info

  37. Dealer Panel: Email Templates

  38. Dealer Panel: Employee Profiles

  39. Dealer Panel: How to add a referral

  40. Dealer Panel: How to add or edit CRM Contacts

  41. Dealer Panel: How to add or remove photos

  42. Dealer Panel: How to update your Amenities

  43. Dealer Panel: Profile > Special Offers

  44. Dealer Panel: Reporting > Competition

  45. Dealer Panel: Reporting > Employees Report

  46. Dealer Panel: Reporting > Leads and Connections

  47. Dealer Panel: Reporting > Reviews

  48. Dealer Panel: Reviews > All Reviews

  49. Dealer Panel: Tools > API Access

  50. Dealer Panel: Tools > Images & Widgets

  51. Dealer Panel: Tools > Leads & Connections

  52. Dealer Panel: Tools > Online Store

  53. Dealer Panel: Tools > Service Reminder Emails

  54. Dealer Panel: Tools > Social Media Setup

  55. Dealer Panel: Tools > Testimonial Setup

  56. Dealer Website Review Syndication (Testimonial Feed)

  57. DealerRater Access Levels Explained

  58. DealerRater Advertising Specifications and Requirements

  59. DealerRater Basic Listing Overview

  60. DealerRater Connections: FAQ

  61. DealerRater Connections: Pre-Onboarding Checklist

  62. DealerRater Connections: Troubleshooting

  63. DealerRater Email Alerts FAQ

  64. DealerRater Employee Ratings Explained

  65. DealerRater Enhanced Listing

  66. DealerRater for Dealer App: How to Replay the Tutorial (Android)

  67. DealerRater For Dealers App

  68. DealerRater for Dealers App Quick Start Guide

  69. DealerRater for Dealers App: How to edit your profile (Android)

  70. DealerRater for Dealers App: How to edit your profile (iPhone)

  71. DealerRater for Dealers App: How to Replay the Tutorial (iPhone)

  72. DealerRater for Dealers app: How to share your profile on Facebook (Android)

  73. DealerRater for Dealers App: How to share your profile on Facebook (iPhone)

  74. DealerRater Frequently Asked Questions

  75. DealerRater In-store Review Solicitation Tool

  76. DealerRater Logos for Your Dealer’s Website

  77. DealerRater's New Rating System FAQ

  78. DealerRater's Rating System

  79. Double Digit Sales Increases with Online Reviews

  80. E-Book: Improving Reputation and Sales

  81. E-Book: The Impact of Negative Reviews

  82. Employee Directory Listings for Your Dealer’s Website

  83. Employee Profile Bulk Upload Form

  84. Employee Profiles on Cars.com

  85. Everything you need to know about AutoResponse

  86. Facebook Review Syndication (Reviews App + Wall Post Tool)

  87. Get Started with DealerRater (Drivers Ed video - 5 min)

  88. Get Started with DealerRater (video - 5 min)

  89. Google My Business page Permission Request Explained

  90. How Does ReviewBuilder Work?

  91. How to Access Your DealerRater Award Assets

  92. How to Add a New Employee Profile

  93. How to Add or Update Photos for your Service Center Page

  94. How to Add or Update Special Offers

  95. How to Claim Your Dealership with Basic Listing Access

  96. How to connect the Dealer Panel Reviews page to Facebook

  97. How to Customize Your ReviewBuilder Requests

  98. How to Customize Your Testimonial Feed Settings

  99. How to Edit an Existing Employee Profile

  100. How to Edit Employee Profile Access

  101. How to enable Facebook pages and permissions

  102. How to enable your review's page on Facebook

  103. How to Handle a Negative DealerRater Review

  104. How to Improve Your Dealership's Score

  105. How to Install the Facebook Page Wall Tool

  106. How to Install the Facebook Testimonials and Classifieds Apps

  107. How to Install the Testimonial Feed on Your Dealer Website

  108. How to move reviews from your old dealership page to a newly created one

  109. How to Optimize Your DealerRater Setup for Employee Connections

  110. How to order Service-Specific Point of Sale Materials

  111. How to reconnect Facebook to the Dealer Panel

  112. How to Remove an Employee Profile

  113. How to remove Business Integrations on Facebook

  114. How to Remove Reviews from a Previous Ownership from Your DealerRater Page

  115. How to Report a Review for a Terms of Use Violation

  116. How to Resend an Employee Account Activation Email

  117. How To Reset Your Password

  118. How to respond to a review on DealerRater

  119. How to Set Up LotShot Access for Dealership Employees

  120. How to set your dealership's Facebook page to public

  121. How to Setup the Schedule an Appointment Feature

  122. I cannot (or prefer not to) download the app, can I still receive connections and use my employee tools?

  123. I'm a Certified Employee, how do I get login access?

  124. Infographic: Driving Traffic from the Living Room to the Showroom

  125. Instructions for Editing a DealerRater Review

  126. Instructions for Posting a DealerRater Review

  127. LotShot Error Message Troubleshooting

  128. LotShot Overview

  129. LotShot Tutorial

  130. Private Responses to Negative Reviews

  131. Private Responses to Positive Reviews

  132. Public Responses to Negative Reviews

  133. Public Responses to Positive Reviews

  134. Request a review from past customers (email template)

  135. Requesting a DealerRater Review

  136. Response Templates - Asking a reviewer to edit their review

  137. Review for Employees Who Have Changed Dealerships

  138. Review Integrity

  139. ReviewBuilder FAQ

  140. Reviews from Previous Ownership Showing on Your DealerRater Page

  141. Reviews Page FAQs

  142. Reviews Page Video Tutorial

  143. Salesperson Connect

  144. ServiceEngage Overview

  145. ServiceEngage: Special Offer Examples

  146. Social Marketing: Add Interesting Content

  147. Social Marketing: Analytics

  148. Social Marketing: Compose a Google Post

  149. Social Marketing: Compose a Post

  150. Social Marketing: Compose an Instagram Post

  151. Social Marketing: Connect Accounts

  152. Social Marketing: Content

  153. Social Marketing: Create Lead Responses

  154. Social Marketing: Create Lead Searches

  155. Social Marketing: Customer Posts

  156. Social Marketing: Leads

  157. Social Marketing: My Google Posts is disabled

  158. Social Marketing: My Posts

  159. Social Marketing: November 2017 Updates (video)

  160. Social Marketing: Overview

  161. Social Referrals Overview

  162. Star Series: Tips for a Stand-Out Employee Profile

  163. Star Series: Tips for Capturing a LotShot Moment

  164. Steps to edit a review

  165. Supported DMS Systems

  166. Tips for Building Reviews

  167. Topic 1: Dealer Profile Page

  168. Topic 2: Employee Profiles

  169. Topic 3: Employee Tools

  170. Topic 4: Review Collection Strategies

  171. Topic 5: Leveraging the Power of your Reviews

  172. Topic 6: 360 Connect

  173. Update Dealership Listing & Contact Information

  174. Update Your Dealership Inventory

  175. User Panel: Connection Details

  176. User Panel: Dashboard

  177. User Panel: LotShot

  178. User Panel: My Connections

  179. User Panel: My Profile

  180. User Panel: My Reviews

  181. User Panel: Resources > Training Videos

  182. User Panel: Resources > Update Password

  183. User Panel: Review Details

  184. Using DealerRater’s COVID-19 Response Messaging

  185. Webinar Recording: Putting the Personal Back in Your Personnel

  186. Welcome to DealerRater Connections!

  187. Welcome Your Staff to DealerRater Connections (email template)

  188. What Determines a Dealership's Ranking on a Directory Page?

  189. What information is included on the Connection Details page?

  190. What is DealerRater Connections? (intro video - 2 min)

  191. What to do if the wrong employees are tagged on a review?

  192. Why are Negative Reviews Appearing in my Testimonial Feed?

  193. Why Did I Lose My Certified Employee Status?

  194. Why Didn't My Dealership Win a Dealer of the Year Award?

  195. Why do Cars.com and DealerRater Require That Reviews Contain a Minimum of 25 Words?

Feedback and Knowledge Base

(thinking…)
Still need help? || Contact DealerRater Support
help@dealerrater.com
(800) 266-9455